NOTICE OF PRIVACY PRACTICES

 

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.  You should read this Notice before signing the Consent to the Use and Disclosure of Health Information for Treatment, Payment and Health Care Operations.

 

·        Our Duty to Safeguard Your Protected Health Information

Individually identifiable information about your past, present, or future health or condition, the provision of health care to you, or payment for the health care is considered “Protected Health Information” (“PHI”).  We are required to extend certain protections to your PHI, and to give you this Notice about our privacy practices that explains how, when and why we may use or disclose your PHI.  Except in specified circumstances, we must use or disclose only the minimum necessary PHI to accomplish the purpose of the use or disclosure.

 

We are required to follow the privacy practices described in this Notice, though we reserve the right to change our privacy practices and the terms of this Notice at any time.  If we do so, we will post a new Notice prominently in lobbies and reception areas at each facility.  You may request a copy of the new notice from the agency Privacy Officer at 259 Parkers Mill Road, Somerset, Kentucky 42501, and it will also be posted on our website at www.adanta.org.

 

·        How We May Use and Disclose Your Protected Health Information

We use and disclose PHI for a variety of reasons.  For most uses/disclosures, we must obtain your consent.  For others, we must have your written authorization.  However, the law provides that we are permitted to make some uses/disclosures without your consent or authorization.  The following offers more description and examples of our potential uses/disclosures of your PHI.

 

·        Uses and Disclosures Relating to Treatment, Payment, or Health Care Operations

For Treatment:  We may disclose your PHI to doctors, nurses, and other health care personnel who are involved in providing your health care.  For example, your PHI will be shared among members of your treatment team, (psychiatrist, nurse, therapist).

 

To Obtain Payment:  We may use/disclose your PHI in order to bill and collect payment for your health care services.  For example, we may release portions of your PHI to Medicaid, the Kentucky Department for Mental Health/Mental Retardation, and/or a private insurer to get paid for services that we delivered to you.

 

For Health Care Operations:  We may use/disclose your PHI in the course of operating our Community Mental Health Center.  For example, we may use your PHI in evaluating the quality of services provided, or disclose your PHI to our accountant or attorney for audit purposes.  Members of the medical staff, the risk or quality improvement manager, or members of the quality improvement team may use information in your health record to access the care and outcomes in your case and others like it.  This information will then be used in an effort to continually improve the quality and effectiveness of the healthcare and service we provide.

 

Appointment Reminders:  Unless you provide us with alternative instructions, we may send appointment reminders and other similar materials to your home.

 

Business Associates:  There are some services provided in our organization through contacts with business associates.  Examples of Business Associates include LCRH-after hours emergency services and certain laboratory tests, and consulting attorneys.  When these services are contracted, we may disclose your health information to our business associate so that they can perform the job we’ve asked them to do and bill you or your third-party payer for services rendered.  To protect your health information, however, we require the business associate to appropriately safeguard your information. 

 

Exceptions:  Although your consent is usually required for the use/disclosure of your PHI for the activities described above, the law allows us to use/disclose your PHI without your consent in certain situations.  For example, we may disclose your PHI if needed for emergency treatment if it is not reasonably possible to obtain your consent prior to the disclosure and we think that you would give consent if able.  Also, if we are required by law to provide your treatment, we may use/disclose your PHI for treatment, payment and operations without obtaining your prior consent.

 

·        Uses and Disclosures Requiring Authorization

For uses and disclosures beyond treatment, payment and operations purposes we are required to have your written authorization.  Like consents, authorizations can be revoked at any time to stop future uses/disclosures except to the extent that we have already undertaken an action in reliance upon your authorization.

 

·        Confidentiality of Alcohol and Drug Abuse Patient Information

If you are receiving alcohol or drug abuse services from our Agency, information that would identify you as a person seeking help for a substance abuse problem is protected under a separate set of federal regulations known as “Confidentiality of Alcohol and Drug Abuse Patient Records”, 42 C.F.R. Part 2.  Under certain circumstances these regulations will provide your health information with additional privacy protections beyond those that have already been described.

 

For instance, in general, any information identifying you as addressing a substance abuse problem cannot be shared outside of this Agency without your specific consent in writing to do so.  Exceptions to this rule include court orders to release your health information, the provision of your health information to medical personnel in an emergency, sharing information with qualified personnel conducting research and for audits or program evaluations.  As an example, before your substance abuse health related information can be released to family, friends, law enforcement, judicial and corrections personnel, public health authorities, or other providers of medical services we are required to ask for your written authorization to do so. The regulations 42 C.F.R. Part 2, Confidentiality of Alcohol and Drug Abuse Patient Records, does allow a health care provider to comply with the Kentucky statute requiring the reporting of suspected child abuse or neglect to the Cabinet for Families and Children.  However, before specific information pertaining to the care you are receiving for your substance abuse problem can be released, you must authorize the release in writing.  Child abuse and neglect authorities may also pursue a court order to release the information without your written permission.

 

In those instances where you did authorize us to release your substance abuse related health information, the authorization will always be accompanied by a notice prohibiting the individual or agency/organization receiving your health information from re-releasing it unless permitted under the regulations 42 C.F.R., Confidentiality of Alcohol and Drug Abuse Patient Records.

 

Violation of the federal law and regulations by a program is a crime.  Suspected violations may be reported to the United States Attorney in the district where the violation occurs.

 

·        Uses and Disclosures Not Requiring Consent or Authorization

The law provides that we may use/disclose your PHI without consent or authorization in the following circumstances:

 

When Required by Law:  We may disclose PHI when a law requires that we report information about suspected abuse, neglect or domestic violence, or relating to suspected criminal activity, or in response to a court order.  We must also disclose PHI to authorities who monitor compliance with these privacy requirements.

 

For Public Health Activities:  We may disclose PHI when we are required to collect information about disease or injury, or to report vital statistics to the public health authority.

 

For Health Oversight Activities:  We may disclose PHI to the Kentucky State Department of Mental Health protection and advocacy agency, or other agency responsible for monitoring the health care system for such purposes as reporting or investigation of unusual incidents and those responsible for licensure and monitoring of regulations.

 

Relating to Decedents:  We may disclose PHI relating to an individual’s death to coroners, medical examiners or funeral directors, and to organ procurement organizations relating to organ, eye, or tissue donations or transplants.

 

For Research Purposes:  In certain circumstances, and under supervision of a privacy board, we may disclose PHI in order to assist medical/psychiatric research.

 

To Avert Threat to Health or Safety:  In order to avoid a serious threat to health or safety, we may disclose PHI as necessary to law enforcement or other persons who can reasonably prevent or lessen the threat of harm.

 

Food and Drug Administration (FDA):  We may disclose to the FDA health information relative to adverse events with respect to food, supplements product and product defects, or post marketing surveillance information to enable product recalls, repairs, or replacement.

 

Law Enforcement/Legal Proceedings:  We may disclose mental health records for law enforcement purpose as required by law or in response to a valid subpoena, discovery request or other lawful process.  These law enforcement purposes include (1) legal processes otherwise required by law, (2) limited information requests for identification and location purposes; (3) pertaining to victims of a crime; (4) suspicion that death has occurred as a result of criminal conduct; (5) in the event that a crime occurs on the premises of the Agency, including its facilities; and (6) medical emergency and it is likely that a crime has occurred.  Also we may disclose information to government officials for national security and intelligence reasons.  For example, during an FBI investigation we may release information in response to a lawful order of the court.

 

Correctional Institution:  Should you be an inmate of a correctional institution, we may disclose to the Corrections Cabinet health information necessary for your health and the health and safety of other individuals.

 

Workers Compensation:  We may disclose health information to the extent authorized by and to the extent necessary to comply with laws relating to workers compensation or other similar programs established by law.

 

·        Uses and Disclosures Requiring You To Have An Opportunity To Object

In the following situations, we may disclose your PHI if we inform you about the disclosure in advance and you do not object.  However, if there is an emergency situation and you cannot be given your opportunity to object, disclosure may be made if it is consistent with any prior expressed wishes and disclosure is determined to be in your best interests.  You must be informed and given an opportunity to object to further disclosure as soon as you are able to do so. 

 

Client Directories:  Your name, location, general condition, and religious affiliation may be put into our client directory for use by clergy and callers or visitors who ask for you by name.

 

To Families, Friends, or Others involved in your Care:  We may share with these people information directly related to your family’s, friend’s or other person’s involvement in your care, or payment for your care.  We may also share PHI with these people to notify them about your location, general condition, or death.

 

Marketing and Fundraising:  We may only use or share your health information in connection with limited marketing or fund-raising.  We may disclose medical information to a foundation so that it may contact you in raising money.  We would only release contact information such as:  your name, address, and phone number, and the dates you received treatment or services.  If you do not want the entity to contact you about fundraising efforts, you must notify the Privacy Officer in writing.

 

·        Your rights Regarding Your Protected Health Information

You have the following rights relating to your protected health information:

 

To Request Restrictions on Uses/Disclosures:  You have the right to ask that we limit how we use or disclose your PHI.  We will consider your request, but are not legally bound to agree to the restriction.  To the extent that we do agree to any restrictions on our use/disclosure of your PHI, we will put the agreement in writing and abide by it except in emergency situations.  We cannot agree to limit uses/disclosures that are required by law.

 

To Choose How We Contact You:  You have the right to ask that we send you information at an alternative address or by an alternative means.  We must agree to your request as long as it is reasonably easy for us to do so. Rule 522

 

To Inspect and Copy Your PHI:  Unless your access is restricted for clear and documented treatment reasons, you have a right to see your protected health information if you put your request in writing.  We will respond to your request within 30 days.  If we deny your access, we will give you written reasons for the denial and explain any right to have the denial reviewed.  If you want copies of your PHI, a charge for copying may be imposed, but may be waived, depending on your circumstances.  You have a right to choose what portions of your information you want copied and to have prior information on the cost of copying.  Rule 524

 

To Request Amendment of Your PHI:  If you believe that there is a mistake or missing information in our record of your PHI, you may request, in writing, that we correct or add to the record.  We will respond within 60 days of receiving your request.  We may deny the request if we determine that the PHI is: (1) correct and complete; (ii) not created by us and/or not part of our records, or; (iii) not permitted to be disclosed.  Any denial will state the reasons for denial and explain your rights to have the request and denial, along with any statement in response that you provide, appended to your PHI.  If we approve the request for amendment, we will change the PHI and so inform you, and tell others that need to know about the change in the PHI.  Rule 526

 

To Find Out What Disclosures Have Been Made:  You have a right to get a list of when, to whom, for what purpose, and what content of your PHI has been released other than instances of disclosure for which you gave consent (i.e. for treatment, payment, operations, to you, your  family, or the facility directory).  The list also will not include any disclosures made for national security purposes, to law enforcement official or correctional facilities, or before April 2003.  We will respond to your written request for such a list within 60 days of receiving it.  Your request can relate to disclosures going as far back as six years.  There will be no charge for up to one such list each year.  There may be a charge for more frequent requests.  Rule 528

 

To Receive This Notice:  You have a right to receive a paper copy of this Notice.

 

·        For More Information Or To Report A Problem

If you have questions and would like additional information, you may contact the practice’s Privacy Officer, 259 Parkers Mill Road, Somerset, Kentucky 42501

 

If you believe your privacy rights have been violated, you can file a complaint with the practice'’ Privacy Officer, or with the Office for Civil Rights, U.S. Department of Health and Human Services.  There will be no retaliation for filing a complaint with either the Privacy Officer or the Office for Civil Rights.  The address for the OCR is listed below:

 

Office for Civil Rights

U.S. Department of Health and Human Services

200 Independence Avenue, S.W.

Room 509F, HHH Building

Washington, D.C.  20201

 

·        EFFECTIVE DATE

This Notice was effective on:  04/14/03